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The above-listed Practice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
The Practice does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact the Practice’s Office Manager (the “Civil Rights Coordinator”).
If you believe that the Practice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Practice’s Civil Rights Coordinator pursuant to the above-listed contact information.
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Practice’s Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue S.W.
Room 509F, HHH Building
Washington, DC 20201
Toll Free: 1-800-868-1019
Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.
For those with limited English proficiency (LEP) requiring translation services, click here.
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See How We’re Helping to Deliver Safe Smiles Everyday
- Monday 8:00 AM – 5:00 PM
- Tuesday 7:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
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Our patients leave smiling
Once I went through the front door, the professionalism of the staff was completely impeccable. Starting with the receiving of the office manager and finishing with the dental health treatment I received from DA Jessica and Dr. Paula Grisales. DA Jessica was completely professional in every single explanation about the process they were going to be doing. Dr. Paula was completely carrying about my…
I was just there today and actually had a great experience. The office was very clean and tidy. The receptionist greeted me with a smile and made me immediately feel comfortable. The hygienist Ladrika was very friendly and had me laughing the entire time, and was very gentle when examining my gums. Maricelly (the dentist) was also gentle and made me feel completely at ease, even when explaining th…
My visit with my daughter has been absolutely wonderful ! Love the patience and the good attitude’s not only of the doctor but of the entire staff .
Ease of getting an appointment . On time appointments. Fast and courteous service.o
From the office staff, to our hygienist, Ladrika, and Dr. Gonzales, my girls just had a very positive experience. Everyone is just so nice.
The entire staff was amazing! They were so friendly and welcoming. My husband and I had our appointment at the same time and we had our 3 yr old son with us and they kept an eye on him and kept him entertained. They were wonderful!
It’s hard to find a good dentist these days, well I found an awesome one. Dr Paula is so wonderful. She does great work and I felt so well taken care of. Also a big thank you to DA Jessica, you are also wonderful!! I highly recommend!
Excellent experience from the moment I walked in to the moment I walked out the door! New management and team make a huge difference!! Will highly recommend.
Several excellent hygenists the past three years!
Dental assistant Jessica was very competent and considerate. Dr. Minias did good work and explained what was needed in understandable terms. I will definitely return to this office.
I came in with an emergency dental issue and the staff not only helped me get affordable care but went above and beyond to take care of me and get my work done on the same day. I was comfortable the entire time and incredibly happy with my results. Never thought I’d say it, but I look forward to going back to the dentist.
Ladrika is amazing. keeping my teeth looking good. havent been to a dentist very much as a kid but she made sure they are gonna be on point now. your the best
Town are dental has great customer service everyone has a great personality I’ m always treated with great respect.
The staff go out of their way to make sure you are well taken care of.
Excellent service,personal is very kind.
Excellent staff and excellent doctor Alcalde. Felt very comfortable in this office especially since I am very fearful of the dentist.
Very friendly front and back office staff. Fantastic dentist! Very accommodating to my hectic work-schedule.
The staff are very friendly and helpful I go for periodontal cleaning and pleased with results.
My dental hygienist, LaDrika Bennet: the absolutely best dental hygienist I’ve ever had!!! She is professional, competent, experienced and makes the whole experience as comfortable and rewarding as possible.
Everyone in the office is friendly and they take the time to explain everything that is happening.
Everyone there is always nice always have a smile
Dr. Paula and her staff are thorough and always welcoming.
Courtesy and humanitarian
On time and professional.
Very friendly staff made a normally scary experience very comfortable, almost even enjoyable. Dr. Grisales is awesome. I was so impressed with her bedside manner and her work is amazing.
Very professional..great care..all under one roof.
Love the staff and quality of care from the dentist.
LaDrika is the hygienist that has ever cleaned my teeth. She is personable and detailed oriented. I highly recommend her.
Professional in every way. They were patient with all questions and explained everything that was to be done. Appointment on time and reminders great!
Dental hygenist is amazing!
Professional environment, doctor Grisales is so great, kind, respectful, and nice,
Good service, easy to work with Perio group was excellent
The staff is professional, friendly and give excellent care.
Staff is extremely friendly.
The receptionists and doctor assistants are very polite and friendly and the doctor is very professional and provides confidence about the recommended procedure.
Great caring dental servíce
Ladrika is very friendly and takes care of me with professionalism.The office staff are helpful and kind especially Jennifer.
Great service and communication from reception throughout the entire experience.
“Dr Grisales is honest, reasonable, caring and has the state of the art dentistry and a great staff.” Dr. Grisales is the best by far no pain what so ever. thank you doc.
The new dentist is amazing. Everybody is really nice and the clinic is very pleasant.
It’s hard to find a good dentist, I found one. Dr Paula is so wonderful. She does great work and Iwell taken care of her patients I highly recommend!
Like this place, best dental office Ive ever been to Dr. Grisales and her dental assistant Jessica are a great team
I love my hygienist!!
The staff was friendly, I was taken care of on time. The Hygeniest seemed very knowledgeable and did a great job with my perio-maint.
Great people great service.
The friendliness, professional and caring service by Dentist and assistances.
The staff is very professional and friendly. Dr Grisales is an amazing dentist, very compassionate, caring and highly skilled. She knows what she does and seems to enjoy it. I’m super satisfied.
Dr.Grisales is an amazing dentist; very experience and a wonderful person. I would recommend anyone to go to her if they want their teeth to be a perfection!!!
Dr. Grisales loves her job and the people she works with. She treats all her patients with respect and tries to make them feel as comfortable as possible!! She is truly the best!! (-:
Dr.grisales is absolutely amazing, I’ve never met a dentist that is so concerned with the wellbeing of patients. She takes her time and is very dedicated as well as professional. The staff is very polite and welcoming. By far the best experience I’ve had a dentist office. I definitely recommend this place
Everyone was very nice and polite. Dr. Grisales is an amazing doctor, very caring and professional. I highly recommend!
I love EVERYONE IN THIS OFFICE!!!! They are amazing DR. G is the most caring, gentle, kind and honest Dentist I have EVER DEALT WITH!!!!! Found my new DENTAL HOME…Where we all FLOSS LIKE A BOSS!!!!! LA FAMILIA!!!!!
Just so nice everyone plus good work
Rebecca the office manger is AWESOME! Friendly and flexible to patients needs! Jennifer in the front office is AWESOME and very sweet! Jessica Dr Grisales assistance is super nice and so knowledgeable and pays extra attention to detail. Dr. Grsales is by far the BEST dentist I’ve ever had! She takes her time and is very detailed I would highly recommend TownCareDental Dental
I visited Towncare Dental as a new patient after having to change dental offices due to a change in insurance. I was nervous to change to a new dental office after going to my previous dentist since I was three years old. Dr. Grisales and staff went above and beyond at my visit! Jim was awesome as the dental hygienist doing my cleaning and xrays. Everyone in the office is so friendly. I feel very…
My recent visit for extensive (4 hours) dental work was the least painful I have ever encountered. Many thanks to Paula, the new dentist and her assistants. Don’t have Paula’s full name as I gave her card to a friend in need of dental work. Thank you to all.
Superior customer service. Personnel create an excellent experience for patients
The hygienist and dentist concern for my comfort and the good results of the work that was done.
Great team/staff and a great doctor/
New dentist. On time with appointments and caring /friendly staff.
The staff are friendly, professional and proficient.
Dr. Grisales, office manager Rebekah and dental assistant Hector were fantastic. They literally stayed till 10 pm to finish my teeth. They have the best staff. They paid attention to everything I said and every twitch I had. I felt really cared for. I have never enjoyed the dentist but going there is actually a pleasure for me. I want to say thank you to all of the staff!!
Latreeka is great very friendly caring and thorough I look forward to seeing her every three months
I always had a great experience going here! The staff is wonderful and very welcoming. Special thanks to Ladrika for always making sure my teeth are squeaky clean and making sure the process goes smooth. Been going here for the last 3 years!
The office respects your time by honoring your appointment time and not making you wait. The dental hygienist (Eureka) was was very friendly and did a thorough cleaning.
Highly skilled dentist. Quality support staff.
I always get excellent care, my hygienist listens and she makes sure you have a good experience.
Dr. Sanchez has to be one of the most skilled in the area. Support staff also outstanding.
Service is always great
Great hygienist ! I always receive good care.
Everything was great, staff made me feel welcome. Hygienist was very professional, just great work as she worked. Made sure I was fully comfortable. Job well done in great timing.
Nice staff. Saw me quickly.
Warm atmosphere, front desk girls friendly, quick & efficient. Hygienist Ladricka is excellent, Dr. Sanchez very clear and thorough in his explanations
Friendly staff, excellent dentist
Dr. Sanchez is by far the BEST dentist I’ve had. He’s extremely nice and gentle. He is very much into his work and really cares about me as a patient. I had a great experience with everyone in this office. They’re all professional and nice. They are on task and the office is also very clean. I am not afraid to go to the dentist anymore and look forward to my next visit.
People our nice
Excellent service and affordability
Courtesy, friendliness and willing to help.
Great service and caring staff.
I received an excellent evaluation and attention from the dr and hygienist. All the staff were very polite.
The appointment time is adhered to and not made to wait.
Always have a great experience at Towncare. Everyone is nice and I’m always seen fairly quick and on time. I have been going to towncare for years.
Friendly, able to work with you financially
Everyone was very helpful especially with my treatment plan paying options.
My visit at Towncare Dental was amazing, everyone was so nice. They treated me with so much care. I can’t wait for my next visit.